Privacy Policy

1. Introduction

Ir-Razzett tal-Mastru ("we", "our", or "us") is dedicated to protecting the personal data and privacy of our guests in compliance with the General Data Protection Regulation (EU GDPR) and the Data Protection Act (Cap. 586 of the Laws of Malta).

2. Personal Data We Collect

When you enquire about or book a stay with us, we collect necessary personal details, including:

• Identification & Contact Info: Full name, email address, telephone and WhatsApp number.
• Booking Preferences: Check-in and check-out dates, estimated number of guests, special event requests.
• Communications: Any correspondence exchanged via phone, email, WhatsApp, or our enquiry form.

3. Purpose of Processing

We process your data strictly to:

• Process, confirm, and manage your accommodation and private pool reservations.
• Provide direct host assistance and coordinate check-in and check-out times.
• Comply with statutory reporting requirements established by the Malta Tourism Authority (MTA).

4. Data Retention & Security

Your personal data is protected using appropriate physical and electronic safeguards. We retain reservation records solely for the duration required by applicable Maltese financial, tax, and licensing legislation.

5. Your Rights Under GDPR

You have the right to access, rectify, or request deletion of your personal data at any time. To make a data request, please contact our host team at +356 7958 0330 or through our online contact page.